SD DESIGN

Privacy Policy

We’re thrilled to have you here and appreciate your interest in our 3D visualization and interior design services. Before proceeding with your order, we kindly ask that you review the following terms, privacy practices, and refund policy carefully.

1. Service Representation: At SD Design, we strive to present all our services and design previews as accurately as possible. However, visual outputs such as renderings, material colours, lighting effects, or mood board elements may vary slightly from real-world results due to screen differences, software render settings, or client-supplied inputs. We do our best to ensure accuracy and clarity in all deliverables, but please understand that minor differences in colour, tone, or material finish may occur when moving from digital visualization to physical implementation.


2. Customer Support: Our team is here to guide you every step of the way from your first inquiry to final design delivery. If you have any questions about your order, quotation, or progress, don’t hesitate to reach out. You can contact us through the communication methods provided on our website or via email at email address.


3. Project Warranty and Revisions: At SD Design, we are committed to delivering high-quality, professional design work that meets your expectations. To ensure your satisfaction, most projects include a defined number of revisions rounds as outlined in your quotation. It is the client’s responsibility to provide clear and complete design briefs, review drafts and revisions in a timely manner, and approve each stage before the project moves forward. Please note that any major changes, additions, or redesign requests that fall outside the original agreed-upon scope may result in additional charges.


4. Payment Terms: All services are offered on a one-time purchase basis. We accept secure online payments through reputable payment gateways. Full payment is typically required before the project begins unless otherwise agreed upon in writing. Invoices and receipts will be sent via email upon successful payment.


5. Refund & Cancellation Policy: We understand that plans can change. You may request a refund within 5 working days from the date of payment, provided that work on your project has not yet started. Once the design process has begun or initial drafts have been delivered, refunds are no longer applicable. If you believe there is an issue with the service, please contact us via WhatsApp or email with your name, invoice number, and a brief explanation. We’ll be happy to review your request and assist you.


6. No Returns or Exchanges: As we provide digital design services, there are no returns or exchanges once final files have been delivered. We encourage all clients to review our work thoroughly during the revision phase.

SD DESIGN

Terms and Conditions

By using www.sddesign.sg and placing an order with us, you agree to the following terms:

• All designs, drawings, visualizations, and documents created by SD Design remain our intellectual property until full payment is received.
• You may use the final deliverables for personal or commercial use as outlined in your agreement with us.
• Unauthorized reproduction, reselling, or redistribution of our designs is prohibited.
• We reserve the right to refuse service if any misuse or violation of terms is suspected.

Privacy Policy

At SD Design, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. When you interact with our website or engage our services, we may collect certain personal information including your name, email address, phone number, and payment details. This information is collected strictly for business-related purposes and is handled in accordance with applicable data protection regulations in Singapore.

We use the information you provide to communicate effectively with you regarding your project, deliver our design services, process transactions securely, and send important updates related to your order. All payment transactions are processed through trusted and secure third-party payment gateways. SD Design does not store any sensitive payment data on our servers, and we do not require users to create accounts on our website.

We do not sell, rent, or trade your personal information to third parties under any circumstances. However, we may share necessary data with selected service providers—such as consultants or payment processors—who assist in the execution of our services. Such disclosures are made solely to facilitate the completion of your project or to comply with legal obligations where required by law.

Our website uses cookies to enhance user experience and to analyse site performance. These cookies do not capture personally identifiable information unless you voluntarily provide it. You may choose to disable cookies through your browser settings, although doing so may affect certain functionalities of the website.

From time to time, our website may include links to third-party websites or external tools. SD Design is not responsible for the privacy practices, content, or security of these external sites. We advise all users to review the privacy policies of any third-party platforms they may visit through links on our website.

If you have any questions or concerns about this Privacy Policy or how your personal information is managed, please contact us at email address. By continuing to use our website or services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.